FAQ - Troubleshooting Alarm Plugins

Quickly resolve common Alarm Plugin issues in Nodinite with this FAQ and troubleshooting guide. Learn how to fix Office365 email problems, configure your environment, and customize alert properties for seamless monitoring and notifications.

✅ Step-by-step solutions for common Alarm Plugin issues
✅ Office365 email troubleshooting and configuration tips
✅ Guidance on customizing alert properties with macros
✅ Direct support contact for unresolved problems

If you have any issues that you cannot solve, contact our Support or send us an email at support@nodinite.com

There is a problem sending e-mail to office365.com

• You must have an account with the right to send e-mails
• Outbound TCP Port 587 must be allowed
• DNS Port 53 (TCP and UDP) must be open
• Make sure the password never expires, OR, make sure you have a routine to change it accordingly
• Multi-factor authentication must be disabled for the account sending the e-mail
• You must check the 'Use SSL' checkbox on the e-mail plugin
• The account must have the SMTP Authentication option checked in the office365 portal

  Please use this guide

The SMTP Authentication must be checked.

How do I customize Alert properties?

You can use Macros in Nodinite. Please review the Variables user guide for more details.