What is a User Notification and Why is it Important?
Info
The User Notifications feature is designed to provide a convenient and consistent way to schedule and manage notifications, empowering you to improve communication with end-users, including the critical Maintenance Mode feature.
Here's an example of a User Notification on the Dashboard of the Nodinite Web Client.
General
The User Notification has the following properties:
| Property | Description |
|---|---|
| Title | The Title is mandatory and is the short text that should catch the attention of the intended target audience. |
| Content | The Content can be more extensive text that informs the user about the details of the notifications. The text area makes use of a WYSIWYG HTML editor, and you can provide rich text formatting, including images and more. |
| Type / Severity | This property allows you to provide different classifications for the User Notification, such as OK or Critical, based on the severity of the message you want to convey. |
| Promoted on the Dashboard | When checked, the User Notification is pinned on the Dashboard; otherwise, it is only available in the general notifications area. |
| Global (for all users) | When checked, the User Notification is visible for all users, and you do not need to manage and limit the target audience (Roles). |
| Publication start date | The start time for when the User Notification is visible (Active) for the target audience. |
| Publication end date | The end time for when the User Notification is visible (Active) for the target audience. |
| Roles | If the User Notification is not public, you can manage the list of individual Roles. |
Maintenance Mode
New 6.0
With Nodinite 6, the user notification includes a new option to mute Alerts in Monitor Views. During a maintenance window, the Monitoring Service synchronizes with the Monitoring Agents, but any alerts are blocked. The state of Monitoring Views, as the window opens, is compared to the state at the end of the window. If there is a reason to send an alert at the end time, the System will do so.
Here's an example of the Maintenance Mode option.
- The System suppresses Alerts during the maintenance window.
- Remote Actions are operational as usual during a maintenance window.
- The Resource state is always up to date, as the synchronization between the Monitoring Service and agents is not interrupted during the Maintenance Mode.
- A User with Administrative privileges may prolong the maintenance window at will.
- A User with Administrative privileges may end the maintenance window at will.
- Included Monitor Views display information about the active Maintenance Mode.
- The System automatically turns off the Auto Healing feature during the Maintenance Mode. New 6.1.0.72
In the following image example, you can see some Monitor Views with an active maintenance window. You can see how long it will remain in the maintenance window.
Next, expand the accordion to view additional details.
To manage the maintenance window, click the Actions menu. You can perform the following actions:
- Edit User Notification.
- Add an hour to the maintenance window. This option prolongs the window.
- Remove the Monitor View from the list of Monitor Views as part of the maintenance window. This option is unavailable if the maintenance window is global, including all Monitor Views.
- End the maintenance window. This option affects all Monitor Views part of the configuration.
Next Step
Add or manage User Notification