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Troubleshooting the Nodinite LDAP Adapter for Microsoft BizTalk Server

If you have any issues that you can not solve, contact our Support or send us an email at support@nodinite.com

Debug output

The Nodinite LDAP Adapter for Microsoft BizTalk Server was developed and tested using a lot of trace outputs. You can also review this output during run-time and testing using the free debugview tool.

The developer documentation for the Nodinite LDAP products may contain additional information about this topic.

Tips and tricks

There are some performance and security tweaks that you may consider implementing. These tips and tricks are not q requirement on the product but can be evaluated and implemented by the end user organizations own will and risk.

Important This chapter contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base: 256986

Description of the Microsoft Windows registry

Disable PACVerification

Use the following Microsoft KB article to disable PAC Verification, https://docs.microsoft.com/en-gb/archive/blogs/openspecification/understanding-microsoft-kerberos-pac-validation. The article is valid for ALL Windows Server Versions and editions.

Make sure the server SPN is properly registered in your AD

The usage of Kerberos is preferred over NTLM. However your service (BizTalk etc) may choose to fallback to NTLM if the server does not have its SPN registered.

The following article describes how to register your server Register a Service Principal Name for Kerberos Connections. It is written for SQL Server Service but applies to all kind of Windows Services (Like BizTalk host instances).

Logging

The usage of tracking is recommended and ports using the LDAP Adapter should have tracking enabled. What is Message Tracking?. The usage of tracking will put additional stress, workload and disc usage on your BizTalk Server environment.

Integration Software provides a superior 3rd party logging tool for application integration solutions that enables organizations to maintain, track and audit the work being performed by your integration solutions, see https://www.nodinite.com/ for more information.

Monitoring

It is recommended to use monitoring tools to supervise healthy operation of the environment using the LDAP Adapter.

Especially important:

  • Suspended instances in BizTalk
  • LDAP Service/Servers
  • Status of Windows Services:
    • BizTalk
    • SQL
    • SQL Agent
    • IIS
    • MSMQ

Integration Software provides a superior 3rd party monitoring tool for application integration solutions that enables organizations to control, monitor and audit the work being performed by your integration application platform, see https://www.nodinite.com/ for more information.

Disaster Recovery * Backups

In the event of a disaster you may need to restore from backups to resume normal operation.

The operational environment for the LDAP Adapter must be backuped periodically. Data can only be restored to the point in time of the last available valid backup. LDAP Adapter environment can be backuped by 3rd party software

The backup should consist of all snapshots on environments, configuration files (Windows Services, Web configs,) and the databases.

  • Verify the availability of backups and the function of the backup procedures
  • Ensure validity of backups
  • Trainining, do restore databases on test environments to validate your documented procedures and content (access and knowledge).

Important

The Data is lost if you do not backup or do not have valid backups of your environments, configuration, documentation and databases in the event of a disaster. Data not covered by a valid and available backup is lost.

Integration software provides consultant services to setup, educate and practice disaster recovery scenarios for BizTalk/LDAP Adapter environments.