Troubleshooting the Nodinite Monitoring Service
Quickly resolve issues and get answers to common questions about the Nodinite Monitoring Service. This guide helps you check service status, locate installations, download diagnostics, and contact expert support.
✅ Step-by-step troubleshooting for the Monitoring Service
✅ Visual guides to check service status and installation
✅ Direct access to diagnostics and support resources
Frequently asked questions
How do I know if the Monitoring Service has stopped?
You can easily check the state of the Monitoring Service in several places:
- The notification area of the Web Client
The notification area in the Web Client shows the current status of the Monitoring Service. - From the Overview in the Administration section of the Web Client
The Administration Overview in the Web Client displays Monitoring Service status and all installed components. - On the Update page of the Install and Update Tool
How do I know where the Monitoring Service is installed?
Find the installation location of the Monitoring Service here:
- From the Overview in the Administration section of the Web Client (and all other installed components)
- On the Update page of the Install and Update Tool (Core Services)
Get Diagnostics for the Monitoring Service
Use Nodinite Update to download the Nodinite.diagnostic.log.json.zip file for troubleshooting.
Download diagnostics for in-depth troubleshooting of the Monitoring Service.
Contact our support
If you have questions or encounter issues with the Monitoring Service, contact our expert team at support@nodinite.com for prompt assistance.