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Failed to create/install database

If you see this message during Nodinite installation, it means the Configuration Database could not be created or installed. This guide helps you quickly diagnose and resolve the issue, ensuring a smooth deployment.

✅ Step-by-step troubleshooting for failed database creation
✅ Guidance on collecting and sharing diagnostics with support
✅ Ensures rapid resolution and successful installation
✅ Designed for integration experts and IT administrators

The Nodinite Install and Update Tool uses SqlPackage.exe to deploy the DACPAC for the Configuration Database. If the process fails, you will see an error message like this:
Failed to create/install database
Example error message when the Configuration Database installation fails.

Solution

  1. Review the Exit code: at the end of the output. This code often matches a known SQL Server error.
  2. Check the diagnostics log for more details. If you cannot identify the issue, send the diagnostics to Nodinite support for expert assistance.

How to download diagnostics

Manual download from server

Log on to the server where the Update Service is running. Open the installation folder (default path):
C:\Program Files\Nodinite\Nodinite Update\Update Service
Manual download diagnostics
Location of diagnostics files for troubleshooting installation issues.

Attach the diagnostics files to your support ticket. We recommend zipping the files to reduce their size (from 15+ MB to less than 1 MB).


Next Step

Nodinite Install and Update Tool

Configuration Database
Log Databases