- 3 minutes to read

Installing the Nodinite File Folder Monitoring Agent

Info

This guide teaches how to install the Nodinite File and Folder Monitoring Agent.

Note

You must be a local administrator to have the right to install Windows Services

Before you begin

Make sure you comply with the Prerequisites for File Folder Monitoring Agent.

Step 1: Start the installer

Double-click on the MSI file to start the installation of the Nodinite File and FTP Monitoring Agent.
msi

Depending on settings in Windows a security warning may be presented. Click 'Run' to continue.
Warning

Step 2: Accept End User License Agreement (EULA)

The Licensee is ultimately responsible for making sure Nodinite products are used according to the End User License Agreement. Make sure you have the assigned formal rights to install and perform modifications to the target environment before you continue installing any Nodinite products.
EULA
You must accept the terms in the License Agreement to continue

Step 3: Welcome screen

On successful execution of the MSI file, a Welcome screen is presented.
Welcome

Click the 'Next' button to continue the installation process or click the 'Cancel' button to quit the installer.

Step 4: Custom setup

Select the Components and Location of the installation. Default settings are recommended.
Custom Setup

Click the 'Next' button to continue the installation process or click the 'Cancel' button to quit the installer.

Step 5: Service Account Information

Enter the credentials for the Account to run Nodinite File and Folder Monitoring Agent. Depending on the connection string settings this account will be used to log on and query the databases being monitored.

Domain: The name of the Domain the Server belongs to. If a local account is being used, use the name of the server or a . (dot) as Domain
User: The name of the account
Password: The password for the account.

Note

The account must have 'Log on as Service Right'

Domain service account

Click the 'Next' button to continue the installation process or click the 'Cancel' button to quit the installer.

Insufficient Privileges

Error message when account information does not meet Prerequisites.
Insufficient Privileges

If you get this message, the most common reason is that the account is not allowed to run as a service or is not a local Administrator on the server. Follow the guide How to set Logon as a Service right and click retry. If the problem remains, click cancel and restart. Make sure to enter valid credentials!

Tip

Check the local event log if there are errors (both System and Application)

Step 6 Completed setup

The last step of the installation gives either a success or a premature exit.
Completed
Successful installation example.

Failed installation example: A failed installation will render a premature exit.
Premature exit

Click the Finish button to Exit and quit the installer.

When the setup has finished the default text editor will open a text file named the 'README.txt'. The README.txt file holds additional information that you need to add the agent as a Monitoring Agents.
README.txt

Step 7: Add Agent as a new Monitoring Agent Configuration

The last installation step would be to install the Monitoring Agent as a new Monitoring Agents from within the Web Client with information as provided from the README.txt file in the previous step.


Support

Contact our Support for additional guidance if you fail to resolve the installation problem.

Note

Additional information to aid the troubleshooting may exist in the Windows Event Logs..

Frequently asked questions

Additional solutions to common problems and the FAQ for the Nodinite File and Folder Monitoring Agent exist in the Troubleshooting user guide.


Next Step

Configuration of the agent
Update
Uninstall

Add or manage a Monitoring Agent Configuration
Monitoring Agents
Prerequisites for File Folder Monitoring Agent