- 3 minutes to read

Uninstall

This guide helps you safely and completely uninstall the File and FTP Monitoring Agent for Nodinite. Avoid unwanted alerts and ensure a clean removal by following these best practices for integration experts and administrators.

✅ Step-by-step uninstall instructions
✅ Prevents unwanted alerts and errors
✅ Troubleshooting and support guidance

Nodinite version 7

Preferred Method: Portal-Based PowerShell Script

In Nodinite v7, agent uninstallation is automated through the Portal-based PowerShell scripts. This modern approach:

Automates agent removal via PowerShell commands
Removes multiple agents simultaneously with consistent settings
Eliminates manual uninstallation steps and reduces human error
Centrally manages uninstallation from the Portal

Nodinite version 6 (Add or Remove Programs - Legacy)

Warning

The Add or Remove Programs uninstallation method for Nodinite v6 is deprecated and will be retired. Please upgrade to Nodinite v7 for the modern Portal-based scripted uninstallation experience.

You can uninstall the File Folder Monitoring Agent by running the installer directly or using 'Add or Remove Programs' in Windows.

Before You Uninstall

Important

Remove Nodinite configurations BEFORE uninstalling the agent to prevent continuous error alerts for all users.

Required Configuration Changes

Before clicking Uninstall, complete these steps in the [Web Client][]:

  1. Remove Resources – Delete all Resources monitored by this agent
  2. Remove Monitoring Agent Configuration – Delete the agent from Monitoring Agents
  3. Update Monitor Views – Remove this agent from all Monitor Views

What Happens If You Skip This?

❌ Users receive continuous error alerts: "Monitoring agent unavailable"
❌ Agent appears broken in Monitoring Agents list
Monitor Views display errors for missing agent
❌ Cleanup requires manual intervention across all views

Example of unavailable agent:

Unavailable Monitoring Agent
An unavailable Monitoring Agent appears in the list if not removed before uninstalling.


Before uninstalling, remove affected Monitoring Agents and Resources from Monitor Views.

Add or remove Programs

Add or Remove Programs
Access the Windows 'Add or Remove Programs' feature to begin the uninstall process.

![Remove Installation][]
Select the agent and choose to remove the installation.

Start the installer

Double-click on the MSI file to start the uninstallation of the Nodinite File and Folder Monitoring Agent.
msi
Double-click the MSI file to launch the uninstaller.

Depending on your Windows settings, a security warning may appear. Click 'Run' to continue.
![Warning][2]
Security warning dialog when launching the installer.

Welcome Screen

On successful execution of the MSI file or starting from 'Add or remove programs', a Welcome screen is presented.
Welcome
The Welcome screen confirms the uninstaller has started successfully.

Click the 'Next' button to continue the uninstallation process or click the 'Cancel' button to quit the uninstaller.

Change, Repair, Remove

In the 'Change, Repair, Remove' dialog, click the 'Remove' button to uninstall the agent and proceed to the next step.
![ChangeRepairRemove][4]
Choose 'Remove' to uninstall the agent.

Remove Program

Click the 'Remove' button to remove the agent and proceed to the next step.
![Ready To Remove][5]
Confirmation screen for removing the agent.

Completed setup

The last step of the uninstallation gives either a success or a premature exit.
Successful uninstallation example
Completed
The completed setup screen confirms a successful uninstallation.

Failed uninstallation example: A failed uninstallation will render a premature exit.
Premature exit
Premature exit screen indicates a failed uninstallation.

Click the Finish button to exit and quit the uninstaller.

Support

Contact our Support for additional guidance if you fail to resolve the uninstallation problem.

Note

Additional information to aid troubleshooting may exist in the Windows Event Logs.


Next Step

Add or manage Monitor View
Add or manage a Monitoring Agent Configuration

Resources
Monitoring Agents
Monitor Views