- 3 minutes to read

Uninstalling the IBM MQ Monitoring Agent

Easily and safely uninstall the IBM MQ Monitoring Agent for Nodinite by following this step-by-step guide. On this page, you will learn how to:

  • ✅ Remove the IBM MQ Monitoring Agent using the installer or Windows Add/Remove Programs
  • ✅ Clean up all related Monitoring Agents and Resources to avoid errors
  • ✅ Prevent unnecessary alerts and keep your monitoring environment healthy
  • ✅ Troubleshoot and resolve common uninstall issues

You can uninstall the IBM MQ Monitoring Agent by running the installer directly or by using 'Add or Remove Programs' in Windows.

Remove affected Monitoring Agents and Resources from Monitor Views before you uninstall the agent.

If you uninstall the agent without removing the Monitoring Agents, users will receive error alerts. The Monitoring Agent Configuration will also appear as unavailable in the list of Monitoring Agents.
Unavailable Monitoring Agent
Here's an example of unavailable Monitoring Agents.


Add or remove Programs

Add or Remove Programs
Open Add or Remove Programs in Windows to start the uninstall process.

Remove Installation
Select the IBM MQ Monitoring Agent and choose to remove the installation.

Start the installer

Double-click the MSI file to start uninstalling the IBM MQ Monitoring Agent.
msi
Run the MSI installer to begin the uninstall process.

Depending on your Windows settings, a security warning may appear. Click 'Run' to continue.
Warning
Security warning prompt when launching the installer.

CloseBeforeUninstall
If prompted, close any running services before uninstalling.

Welcome Screen

When you successfully execute the MSI file or start from 'Add or Remove Programs', a Welcome screen appears.
Welcome
Welcome screen of the IBM MQ Monitoring Agent uninstaller.

Click the 'Next' button to continue the uninstall process or click the 'Cancel' button to quit the installer.

Change, Repair, Remove

In the 'Change, Repair, Remove' dialogue, click the 'Remove' button to uninstall the agent and proceed to the next step.
Remove
Choose 'Remove' to uninstall the agent.

If you did not stop the Service before uninstalling, a dialogue may appear. Click 'Ok' to close and continue.
In Use
Dialog if files are in use during uninstall.

If you did not stop the Service before uninstalling, a dialogue may appear. Click 'Ok' to close and continue.
Unable To Close
Dialog if unable to close files during uninstall.

Ready to Remove Program

Click the 'Remove' button to remove the agent and proceed to the next step.
RemoveProgram.png
Final confirmation before removing the agent.

Completed setup

The last step of the un-installation gives either a success or a premature exit.
Successful un-installation example

Completed
Successful uninstall example.

Failed un-installation example: If the uninstall fails, you will see a premature exit.
Premature exit
Example of a failed uninstall with premature exit.

Click the Finish button to exit and quit the installer.

Support

If you fail to resolve the uninstall problem, contact our Support.

Note

Additional information to aid troubleshooting may exist in the Windows Event Logs.


Next Step

Add or manage Monitor View
Add or manage a Monitoring Agent Configuration

IBM MQ Agent
Resources
Monitoring Agents
Monitor Views