- 2 minutes to read

Messages with negative ref count

Info

The Nodinite BizTalk Monitoring Agent continuously monitors BizTalk Server for Messages with negative ref count, empowering you to maintain a healthy integration environment.

  • Nodinite lists Messages with negative ref count as a Resource named 'Messages with negative ref count'.
  • The 'Messages with negative ref count' Resource belongs to the BizTalk 'Health Check' Category.

Filter
Example: Monitoring the 'Messages with negative ref count' resource in a Monitor View.

Category Name = "Health Check"
Resource Name = "Messages with negative ref count"

Messages with negative ref counts are entries in the MessageRefCountLogTotals table with snRefCount less than zero. Once a refcount goes negative, the MsgBox cleanup jobs cannot clean up the corresponding message, potentially leading to performance issues.

Key Features for Monitoring BizTalk Server Messages with Negative Ref Count

  • Remote Actions – Instantly execute remote actions to resolve issues.
  • State Evaluation – Nodinite automatically monitors and evaluates the run-time state, alerting you to problems before they impact your business.

What is evaluated for 'Messages with negative ref count'?

Nodinite evaluates the state of this resource and provides actionable insights:

State Status Description Actions
Unavailable Resource not available Evaluation of the 'BizTalk Messages with negative ref count' is not possible due to network or security issues Review prerequisites
Error Messages with negative ref count exist When Messages with negative ref count exceed the configured threshold Details
Warning Messages with negative ref count exist When Messages with negative ref count exceed the configured threshold Details
OK No Messages with negative ref count exist Normal state

Actions

Unlock powerful Remote Actions for the Messages with negative ref count Resource:

  • Details – View details about 'Messages with negative ref count'.
    • Remove – Instantly fix the problem by repairing content in tables.

Details

In the Details modal, you can see the number of 'Messages with negative ref count'.
Details

You can also resolve the issue by clicking the Actions button and selecting Remove.

Remove

Nodinite provides the same functionality as the Microsoft Terminator tool, allowing you to remove 'Messages with negative ref count' directly:

  • Remove – Remove 'Messages with negative ref count'.

Click the Actions button and select the Remove menu item to fix the problem.
Remove

Important

Before executing the 'Remove' action, ensure you follow all instructions regarding stopped host instances and backups.

Info

All User operations within Nodinite are Log Audited, supporting your security and corporate governance compliance policies.


Next Step

Monitor Views
Configuration

Nodinite Microsoft BizTalk Server Monitoring Agent