Troubleshooting the BizTalk Server Monitoring Agent

If you encounter any issues you cannot resolve, reach out to our Support team or email us at support@nodinite.com. We're here to help you maximize the value of Nodinite and keep your BizTalk environment running smoothly.

Frequently Asked Questions

Cannot start/stop ports using the Scheduled Task Adapter

If you have trouble starting or stopping ports with the Scheduled Task Adapter, ensure you:

• Install and run the Nodinite BizTalk Server Monitoring agent on all relevant BizTalk Server nodes.
• Check for versioning issues in your configuration: https://stackoverflow.com/questions/28968785/biztalk-scheduled-task-adapter-v5-fails-unable-to-cast-object

Cannot start the agent

If the Nodinite BizTalk Server Monitoring agent fails to start, it may be due to unmet security or runtime dependencies. Common causes include:

• Insufficient rights to run as a Windows Service. See: How to set Logon as a Service right
• Shared port error. Solution: Shared Port 8000
• Missing prerequisites. Review the Prerequisites page.
• Database update required. After some updates, the Monitoring Database may need to be upgraded for compatibility.
  
  Example: Updating the Monitoring Database to resolve agent startup issues.

Missing Resources

• The agent may be configured with Filters that remove all resources from BizTalk Applications. Review and adjust your filters as needed to restore visibility.

There are no Actions available

• Ensure the Monitor View has the Actions option enabled. See the Add or manage Monitor View page for details.

Where do I install the agent?

You can install your Nodinite environment on-premises, in Azure Virtual Machines, or in the cloud with your sourcing partner. Hybrid scenarios are fully supported, giving you flexibility and control.

How do I uninstall the BizTalk Server Monitoring Agent?

• Stop the Agent before running the MSI package. See the uninstallation user guide for step-by-step instructions.
• You must be a local administrator to remove Windows Services.

How do I get the latest version?

Download the latest release from the Nodinite portal.

How do I know when there's a new version available?

Subscribe to updates through our Support portal to stay informed about new releases and features.

How do I know where the agent is installed and running?

Check the Nodinite Overview and the Monitor Agent Run-time Information section for details on agent deployment and status.