Installing the Nodinite Pickup Log Events Service Logging Agent
💡This guide provides step-by-step instructions to install the Nodinite Pickup Log Events Service Logging Agent version 6. It should no longer be used, please use the latest guide to install version 7 instead.
Nodinite version 7
Preferred Method: Portal-Based Scripted Installation
In Nodinite v7, agent installation is automated through the Portal-based scripted installation. This modern approach:
✅ Automates agent installation and configuration via PowerShell scripts
✅ Configures multiple agents simultaneously with consistent settings
✅ Eliminates manual MSI installations and reduces human error
✅ Centrally manages all environments from the Portal
Follow the Install Nodinite v7 guide to install agents using the Portal-based approach. The Portal generates PowerShell scripts that install and configure agents automatically across your infrastructure.
Nodinite version 6 (MSI-Based Installation - Legacy)
Warning
The MSI-based installation method for Nodinite v6 is deprecated and will be retired. Please upgrade to Nodinite v7 for the modern Portal-based scripted installation experience.
Before You Begin
- Ensure you meet all prerequisites for the Nodinite Pickup Log Events Service Logging Agent.
Step 1: Start the Installer
- Double-click the MSI file to launch the Nodinite Pickup Log Events Service Logging Agent installer.
The image below shows the MSI installer file.
Step 2: Welcome Screen
- When the installer starts, you will see the Welcome screen.
The image below displays the Welcome screen of the installer.
Click Next to proceed or Cancel to exit the installer.
Step 3: Accept the EULA
- You must accept the End User License Agreement (EULA) to continue. If you do not accept the terms, you cannot install the logging agent.
The image below shows the EULA acceptance screen.
Click Next to proceed or Cancel to exit the installer.
Step 4: Custom Setup
- Select the components and installation location. Default settings are recommended for most users.
The image below shows the Custom Setup screen.
Click Next to proceed or Cancel to exit the installer.
Step 5: Service Account Information
- Enter the credentials for the account that will run the Nodinite Pickup Log Events Service Logging Agent. This account may be used to access and query monitored databases, depending on your configuration.
- Domain: Enter the domain name. For local accounts, use the server name or a dot (.) as the domain.
- User: Enter the account username.
- Password: Enter the account password.
The account must have 'Log on as a Service' rights.
The image below shows the service account credentials screen.
Click Next to proceed or Cancel to exit the installer.
Insufficient Privileges
If the account information does not meet the prerequisites, you will see an error message.
The image below shows the Insufficient Privileges error.
Common causes include the account not being allowed to run as a service or not being a local administrator. Follow the How to set Logon as a Service right guide and click Retry. If the issue persists, click Cancel and restart the installer with valid credentials.
Tip: Check the Windows Event Logs (System and Application) for additional error details.
Step 6: Complete the Setup
The final step displays either a successful installation or a premature exit.
- Successful installation example:
The image below shows a successful installation completion.
- Failed installation example:
A failed installation results in a premature exit, as shown below.
Click Finish to exit the installer.
Support
If you encounter issues you cannot resolve, contact Support.
Additional troubleshooting information may be available in the Windows Event Logs.