Unify Heterogeneous WCF Deployments Across On-Premise and Cloud
Insurance company scenario: 30 WCF services across mixed infrastructure: 18 on-premise IIS servers (policy administration, claims processing, underwriting), 12 Azure App Services (customer portal, agent portal, mobile APIs). Three separate logging pipelines: on-premise WCF traces → file servers, Azure App Services → Application Insights, legacy services → Windows Event Log.
Before Nodinite: Support engineers check 3 different systems to trace one customer policy transaction (PolicyQuote WCF on-premise → UnderwritingEngine Azure → ClaimsHistory on-premise → CustomerPortal Azure). 3 hours/escalation across Application Insights queries, RDP sessions, Event Viewer, manual correlation by timestamp.
With Nodinite: Unified logging across all 30 WCF services regardless of hosting infrastructure. Pickup Service instances on each IIS server + Azure App Service D:\home\LogFiles\WCF\
folder monitoring. Single Log View search by Policy Number shows complete flow across on-premise + cloud. BPM visualization: 9 steps color-coded (green = success, red = failed UnderwritingEngine credit check).
Business value: Support escalation time 3 hours → 5 minutes (95% reduction). 15 escalations/week × 2.92 hours saved × $50/hour = $2,190/week = $113,880/year. Infrastructure consolidation: retired Application Insights ($480/month) + file server storage ($200/month) = $8,160/year additional savings. Total: $122,040/year.