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WSO2 Enterprise Integrator - Monitoring - Common Questions
Nodinite monitors WSO2 Enterprise Integrator and WSO2 Micro Integrator with the JMX Monitoring Agent, which reads JVM CPU and heap memory over JMX. These FAQ pages answer common WSO2 questions about credentials, permissions, versions, containers, detection speed, and licensing; general JMX troubleshooting, such as heap metrics, polling, and Java versions, is in the JMX Monitoring Agent troubleshooting guide.
| Question | Quick Answer |
|---|---|
| Can business users view service status without technical knowledge? | Yes. Monitor Views and Roles give business users read-only status; JMX Resources show JVM health, not individual services. |
| Can I integrate with ServiceNow or Jira? | Yes. Alarm Plugins and the Web API connect WSO2 Resources to ServiceNow, Jira, and other ticketing systems. |
| Can one agent monitor Dev, Test, and Production? | Yes, when the agent can reach the JMX port in each environment; separate them with Monitor Views and thresholds. |
| Can I monitor WSO2 in Docker or Kubernetes? | Yes. Publish the JVM's JMX remote port from the container or pod. |
| Can I restart proxy services from Nodinite? | No. Nodinite monitors WSO2 through JMX and doesn't restart proxy services; use WSO2's own tools for that. |
| Do I need Carbon Console admin credentials? | No. The agent needs JMX remote access to the WSO2 JVM, not Carbon Console credentials. |
| Do I need one license per WSO2 service? | No. Monitoring is per WSO2 JVM, not per service. |
| How quickly is a problem detected? | JVM problems: polling interval plus the threshold Duration. Single services: add an endpoint check with the Web Services Monitoring Agent. |
| What happens if the agent stops? | WSO2 keeps running; monitoring pauses until the agent and its Spring Boot JMX Gateway run again. |
| What permissions does the agent need on WSO2 servers? | Network access to the JMX remote port; no OS account, SSH, file system, database, or WSO2 console access. |
| WSO2 EI vs Micro Integrator | Both are JVMs monitored the same way; only how you enable JMX remote differs. |
| Which WSO2 versions are supported? | Any version whose JVM exposes JMX remote and runs a supported Java version. |