Uninstalling the Nodinite Database Monitoring Agent
The Database Monitoring Agent can be uninstalled running either the installer directly or by using 'Add or Remove Programs' in Windows.
Info
You should remove the Monitoring Agents and applicable Resources in use within Monitor Views before uninstalling the agent.
If you uninstall the agent without removing the Monitoring Agents alerts with errors will be sent to users. Also, the Monitoring Agent Configuration will be listed as unavailable in the list of available Monitoring Agents
Example of uninstalled and therefore unavailable Monitoring Agents:
Generic example of unavailable Monitoring Agents
Uninstall guide
Follow the steps next to uninstall the Database Monitoring Agent.
Step 1: Add or Remove Programs
Use the Windows built-in feature to have installed programs removed.
Windows 'Add or remove programs' feature.
From the list of installed programs select the Database Monitoring Agent.
List of installed Nodinite applications
Step 2: Start the installer
Optionally you can double click on the MSI file to start the [un]-installation of the Nodinite Database Monitoring Agent.
Step 3: Welcome Screen
On successful execution of the MSI file or starting from 'Add or remove programs' a Welcome screen is presented.
Here's an example of the 'Welcome' screen
Click the 'Next' button to continue with the process or the 'Cancel' button to quit the installer.
Step 4: Change, Repair or Remove the installation
In the 'Change, repair or remove installation' dialogue click the 'Remove' button to uninstall the agent and proceed to the next step.
Step 5: Remove Program
Click the 'Remove' button to remove the agent and proceed to the next step.
Files in use
Make sure the 'Close the applications and attempt to restart them' option is selected and Click on 'Ok'.
Depending on current load and threads in use, the operation may take anywhere from 0-30 seconds to complete
Example Warning dialogue when Monitoring Agent was already installed and is running during uninstall process
Step 6: Completed setup
The last step of the un-installation gives either a success or a premature exit.
Successfully uninstalled example
Click the Finish button to Exit and quit the installer.
Troubleshooting
A failed un-installation will render a premature exit.
Failed un-installation example.
Support
Contact our Support for additional guidance if you fail to resolve the installation problem.
Note
Additional information to aid the troubleshooting may exist in the Windows Event Logs.
Next Step
Add or manage Monitor View
Add or manage a Monitoring Agent Configuration
Related
Database Monitoring Agent
Resources
Monitoring Agents
Monitor Views