- 3 minutes to read

Uninstalling the Nodinite IBM Integration Bus / ACE Logging Agent

Easily and safely remove the Nodinite IBM Integration Bus (IIB / ACE) Logging Agent from your environment. This guide provides step-by-step instructions, highlights unique benefits, and ensures you maintain a clean and secure system.

✅ Simple, guided uninstallation process
✅ Safe removal of log agents and log views
✅ Troubleshooting tips for common issues
✅ Comprehensive support resources

The Nodinite IBM Integration Bus (IIB / ACE) Logging Agent can be uninstalled by running the installer directly or by using 'Add or Remove Programs' in Windows.

  • Add or remove programs
  • Running the MSI

You should remove Log Views using this Log Agent before or after uninstallation.


Step 1: Uninstall guide

Follow the steps below to uninstall the IBM Integration Bus Logging Agent.

Option 1: Add or remove Programs

Add or Remove Programs
Open Add or Remove Programs in Windows to begin uninstallation.

Remove Installation
Select the agent and choose Remove Installation.

Option 2 Start the installer

Double-click on the MSI file to start the un-installation of the IBM Integration Bus Logging Agent.
msi
Run the MSI file to start the uninstallation process.

Step 2: Welcome screen

On successful execution of the MSI file or starting from 'Add or remove programs' a Welcome screen is presented.
Welcome
The Welcome screen confirms the uninstallation process has started.

Click the 'Next' button to continue the installation process or click the 'Cancel' button to quit the installer.

Step 3: Change, repair or remove installation

In the 'Change, Repair, Remove' dialogue click the 'Remove' button to uninstall the agent and proceed to the next step.
Remove
Click Remove to uninstall the agent.

If the Service was not stopped before uninstalling a dialogue may appear. Click 'Ok' to close and continue.

Files In Use
Dialog appears if files are in use during uninstallation.

If the Service was not stopped before uninstalling a dialogue may appear. Click 'Ok' to close and continue.

Unable To Close
Dialog appears if unable to close running services.

Step 4: Remove program

Click the 'Remove' button to remove the agent and proceed to the next step.
Remove Program
Confirm removal to proceed.

Step 5: Ready to remove

Click the 'Next' button to remove the agent and proceed to the next step.
Ready To Remove
Ready to remove the agent.

If the service is running you will see the following modal:
InUse
Example modal when service is still running during uninstallation.

Check the 'Close the applications and attempt to restart them' option.
Click the 'OK' button to stop the agent and proceed to the next step.

Step 6: Completed setup

The last step of the un-installation gives either a success or a premature exit.
Successful un-installation example

Completed
Successful uninstallation example.

Failed un-installation example: A failed un-installation will render a premature exit
Premature exit
Failed uninstallation example.

Click the Finish button to Exit and quit the installer.


Troubleshooting

A failed un-installation will render a premature exit.
Premature exit
Failed un-installation example.

InterruptedExit
Aborted installation example.

Support

Contact our Support for additional guidance if you fail to resolve the installation problem.

Note

Additional information to aid the troubleshooting may exist in the Windows Event Logs.


Next Step

Install the IBM Integration Bus Logging Agent
Add or manage Log View

Release Notes
Log Views
Log Agents