Uninstalling the Nodinite Log File Parser Monitoring Agent
This guide shows you how to safely and completely uninstall the Nodinite Log File Parser Monitoring Agent. Follow these steps to avoid unwanted alerts, keep your environment clean, and ensure a smooth transition.
On this page, you will learn how to:
✅Remove the agent using Windows or the installer
✅Prevent unnecessary alerts and configuration issues
✅Troubleshoot and resolve uninstall problems
✅Access support if you need help
The Nodinite Log File Parser Monitoring Agent can be uninstalled using either the installer directly or by using 'Add or Remove Programs' in Windows.
- Add or remove programs
- Running the MSI
Important
You should remove the Monitoring Agents and applicable Resources in use within Monitor Views before uninstalling the agent.
If you uninstall the agent without removing the Monitoring Agents, alerts with errors will be sent to users. Also, the Monitoring Agent Configuration will be listed as unavailable in the list of available Monitoring Agents.
Example of uninstalled and therefore unavailable Monitoring Agents:
Generic example of unavailable Monitoring Agents
Uninstall guide
Follow the steps below to uninstall the Log File Parser Monitoring Agent.
Step 1: Add or Remove Programs
Use the Windows built-in feature to remove installed programs.
Windows 'Add or remove programs' feature.
From the list of installed programs, select the Log File Parser Monitoring Agent.
List of installed Nodinite applications
Step 2: Start the installer
Optionally, you can double-click the MSI file to start the [un]-installation of the Nodinite Log File Parser Monitoring Agent.
MSI installer for the agent.
Prompt to close before uninstalling.
Step 3: Welcome Screen
On successful execution of the MSI file or starting from 'Add or remove programs', a Welcome screen is presented.
Welcome screen of the installer.
Click the 'Next' button to continue the installation process or click the 'Cancel' button to quit the installer.
Step 4: Accept End User License Agreement
The Licensee is ultimately responsible for making sure Nodinite products are used according to the End User License Agreement. Make sure you have the assigned formal rights to install and perform modifications to the target environment before you continue installing any Nodinite products.
You must accept the terms in the License Agreement to continue
Step 5: Change, Repair or Remove the installation
In the 'Change, repair or remove installation' dialogue, click the 'Remove' button to uninstall the agent and proceed to the next step.
Change, repair, or remove installation dialog.
If the Service was not stopped before uninstalling, a dialogue may appear. Click 'Ok' to close and continue.
Service in use prompt.
If the Service was not stopped before uninstalling, a dialogue may appear. Click 'Ok' to close and continue.
Unable to close service prompt.
Step 6: Remove Program
Click the 'Remove' button to remove the agent and proceed to the next step.
Ready to remove the agent.
Step 7: Completed setup
The last step of the un-installation gives either a success or a premature exit.
Successfully uninstalled example
Click the Finish button to Exit and quit the installer.
Troubleshooting
A failed un-installation will result in a premature exit.
Failed un-installation example
Support
Contact our Support for additional guidance if you fail to resolve the installation problem.
Note
Additional information to aid troubleshooting may exist in the Windows Event Logs.
Next Step
Add or manage Monitor View
Add or manage a Monitoring Agent Configuration
Related Topics
Log File Parser Monitoring Agent
Resources
Monitoring Agents
Monitor Views