Uninstall
You can quickly and safely uninstall the Microsoft BizTalk Server Monitoring Agent using the installer or Add or Remove Programs in Windows.
Before uninstalling, remove any Monitoring Agents and Resources from your Monitor Views. This prevents unnecessary alerts and ensures a smooth transition.
If you uninstall the agent without first removing the Monitoring Agents, users will receive error alerts, and the Monitoring Agent Configuration will appear as unavailable in your list of Monitoring Agents.
Example of unavailable Monitoring Agents:
Example: Monitoring Agent marked as unavailable after uninstall.
Uninstall guide
Follow these steps to completely uninstall the Microsoft BizTalk Server Monitoring Agent:
Step 1: Add or Remove Programs
Open Add or Remove Programs in Windows.
Select the agent for removal.
Step 2: Start the installer
Double-click the MSI file to launch the uninstallation process for the Microsoft BizTalk Server Monitoring Agent.
Start the uninstallation by running the MSI file.
Depending on your Windows settings, a security warning may appear. Click 'Run' to continue.
Security warning prompt during uninstallation.
Step 3: Welcome Screen
After launching the MSI or starting from 'Add or Remove Programs', you'll see a Welcome screen.
Welcome screen for the uninstallation process.
Click 'Next' to proceed or 'Cancel' to exit the installer.
Step 4: Change, Repair, Remove
In the 'Change, Repair, Remove' dialog, click 'Remove' to uninstall the agent.
Choose Remove to uninstall the agent.
If the service is still running, a dialog may appear. Click 'Ok' to close and continue.
Service in use warning during uninstall.
If the service cannot be closed, another dialog will appear. Click 'Ok' to proceed.
Unable to close service warning.
Step 5: Remove Program
Click 'Remove' to finalize the uninstallation.
Confirm removal of the agent.
Step 6: Completed setup
The final step will show either a success or a premature exit.
Successful un-installation example
Successful uninstallation screen.
Failed un-installation example: If the process fails, you'll see a premature exit.
Premature exit screen after failed uninstall.
Click Finish to exit the installer.
Support
If you need help, contact our Support team for expert guidance.
Note
Check the Windows Event Logs for additional troubleshooting information.
Next Step
Add or manage Monitor View
Add or manage a Monitoring Agent Configuration