Manage Monitoring for Microsoft Dynamic 365 (CRM)

Info
Manage monitoring thresholds and perform administrative remote actions on Dynamic 365 (CRM) related artifacts.

Delegate the power to control all or individual Dynamic 365 (CRM) related artifacts to selected team members and the business. This feature helps the people involved in the support and maintenance team have the power to manage problems with your Dynamic 365 (CRM) without having individual direct access to the Microsoft Dynamic 365 (CRM) web portal. Limiting the number of attack vectors, and having fewer people with high access rights minimizes the risk of disruption of mission-critical services.

Application Management Team	IT Operations	Business
Let your AM team have the power to stop and start services without involving the IT operations team	Stay in complete control with access to everything	Give your business Data and self-service for solutions built using Dynamic 365 (CRM)

Features

The Nodinite Microsoft Dynamic 365 (CRM) Monitoring Agent has the following features:

Manage Monitoring thresholds
Perform Remote Actions
Remote Configuration

Documentation support is provided by the Repository Model model.

Dynamic 365 (CRM) related monitoring artifacts are monitored and managed using Monitor Views as individual Resources. These Resources are grouped within Nodinite as the following Dynamic 365 (CRM) related Categories:

Filter option for Categories as exemplified in a Monitor View.

Audit - Review and manage information about logon activity
Resources in use - License perspective
History Action - Get a paged list with export to CSV option for the following categories:
- Action
- Business Process Flow
- Business Rule
- Processing step
- Workflow

Audit

The Audit category monitors users' logon history and provides reports that you can actually save money on by taking action to adjust the number of licenses used and needed. The following Remote Actions exist:

List last 7 days
List last logon date

List last 7 days

List last logon date

You can further choose to export this list to a .CSV file and view the current thresholds set by the Global Configuration.

Resources in use

Some License-related information about the monitored Dynamic 365 instance can be viewed in the modal that you open by clicking on the Actions button in the Monitor View with the License Resource and then selecting the **'Details' menu item:

License-related information for monitored Dynamics 365 license.

Click the 'Details' menu item of the Actions button to open the modal with information.

From within this modal, you can also review the current thresholds set in the Global Configuration.

History

When you click on the History menu item of the Actions button a modal with a paged list of the selected category will be opened:

Here is an example of the History as seen from the category: Processing step.